REVITALISING HEALTH, NATURALLY
TERMS & PRIVACY POLICY
Cancellation Policy
Out of respect for our practitioner and other clients, we ask that you provide at least 24 hours notice if you need to cancel an appointment. Any missed appointments or appointments cancelled without 24 hours notice, may incur a 100% cancellation fee.
We understand that unforeseen circumstances may arise, and exceptions can be made on a case-by-case basis. Thank you for understanding.
If for any reason The Health Hut needs to reschedule your appointment, as much notice as possible will be given. You will not be charged a cancellation fee and your appointment will be rescheduled to a new time that works for you and The Health Hut.
How to cancel an appointment
The easiest way to cancel an appointment is to use the link included in your appointment confirmation email. Remember to visit our website to rebook your appointment at a time that suits you. If you cannot find the cancellation link, please email tonia@thehealthhut.co.nz or text at 027 297 1141
Running Late?
If you are running late to an appointment, please kindly let us know by giving us a call, text or email. Please note your appointment time may be cut short where there are clients booked directly after your session. The standard consultation fee applies to all late appointments. Please note that any missed appointments without 48 hours notice will be non-refundable.
Refund Policy
Services, and or testing that have already been provided are not refundable. Treatment packages and programmes are not eligible for refunds, irrespective of whether they have been paid for in full or through a payment plan. As herbal medicines are dispensed specifically for each individual, they are strictly non-refundable. Supplements are also non-refundable unless there is a quality issue.
Appointment Payments
Appointments must be paid for by the date indicated on the invoice issued. All appointments are non-transferable and non-refundable unless agreed by our Naturopath, at her sole discretion.
Intellectual Property Disclaimer
All material on our website including but not limited to design and text are owned by The Health Hut and protected by law. You must not copy, sell or use anything contained on our website without written consent.
Privacy Policy
Effective 19 September 2024
At The Health Hut, we respect your privacy and are committed to safeguarding your personal information. This privacy policy outlines how we collect, use, disclose, and protect your data in accordance with applicable privacy laws.
Information Collection and Use: We may collect personal information, such as your name, contact details, health history, and dietary preferences, to provide you with personalised naturopathic services and improve your overall experience with us. Rest assured, your information will be kept confidential and only used for relevant purposes with your consent.
Data Security: Your personal data is treated with the utmost care and protected against unauthorised access, alteration, disclosure, or destruction. We use industry-standard security measures to ensure the safety and confidentiality of your information.
Data Sharing: Your personal information will not be shared, sold, or disclosed to third parties without your explicit consent, except in cases where it is required by law or necessary to fulfil our services with trusted partners. However, aggregate and anonymized data may be used for statistical purposes or research to enhance our services.
Communication: By providing your contact details, you consent to receive communication from us regarding appointment reminders, health updates, and other relevant information. You have the right to opt-out of such communications at any time.
Health Disclaimer
The information provided by The Health Hut is for educational and informational purposes only and should not be considered as medical advice or a substitute for professional healthcare. Our services are designed to support general well-being and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Individual Health Considerations: Every individual is unique, and the effectiveness of nutritional advice may vary based on personal health conditions, allergies, medications, and lifestyle factors. We strongly advise consulting with a qualified healthcare professional before making any significant dietary changes or taking supplements.
Personal Responsibility: By using our services, you acknowledge and accept that you are solely responsible for your health choices and decisions. The Health Hut and its representatives are not liable for any health-related outcomes resulting from the information provided.
By accessing our website and engaging with our services, you agree to the terms of this Privacy Policy and Health Disclaimer. We reserve the right to update or modify these policies, and any changes will be communicated through our website.
CONTACT:
Tonia Willson
Cambridge, New Zealand
M: 027 297 1141
E: tonia@thehealthhut.co.nz